How to Add form to MyFacebook Page?

  • Profile Image
    travelwithcompass
    Asked on February 19, 2018 at 11:37 AM

    I was trying to add a form to Facebook.  When I follow the steps - the Facebook tab dropdown opens.  All other pages are listed - except the business page I want to add the tab to.  I have exited out, reopened everything, and it is still not appearing.  Any ideas or workarounds for this?

  • Profile Image
    TREVON
    Answered on February 19, 2018 at 12:45 PM

    Would you kindly share an image illustration of the above issue as based on the guide below i do not see anywhere you are adding business:

    https://www.jotform.com/help/22-Adding-a-Form-to-Your-Facebook-Page

    Are you following the guide above?

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum


  • Profile Image
    travelwithcompass
    Answered on February 19, 2018 at 01:43 PM
    I'm not sure why it posted under that account.
    The problem is under journeystravel account.
    This is the page that is coming up
    [image: Inline image 1]
    all Facebook pages are listed - except the one I need.
    [image: logo]
    *Jeni Chaffer* *Travel Consultant**, Journeys Travel Inc.*
    Tel: 815.556.9435 <815.674.3903> | Mobile: 815.674.3903
    Jeni@Journeys-Travel.com | www.Journeys-Travel.com







    ...
  • Profile Image
    TREVON
    Answered on February 19, 2018 at 02:16 PM

    Thank you for your response. would you kindly confirm if the page you are not able to view has similar settings to the one that is being displayed? You may need to check if the page is viewable by everybody. You may need to check this settings among other page restriction settings. Ideally the page should have similar restriction to pages that are visible.

    https://fmgconsultants.com/how-to-make-your-facebook-company-page-public/

    Also on your last response seems the images were not successfully uploaded to the form page.

  • Profile Image
    travelwithcompass
    Answered on February 19, 2018 at 02:43 PM
    Yes - they are both set to everyone...
    [image: Inline image 1]
    [image: logo]
    *Jeni Chaffer* *Travel Consultant**, Journeys Travel Inc.*
    Tel: 815.556.9435 <815.674.3903> | Mobile: 815.674.3903
    Jeni@Journeys-Travel.com | www.Journeys-Travel.com







    ...
  • Profile Image
    BDAVID
    Answered on February 19, 2018 at 04:02 PM

    Please note that your images are not posting on this thread, please make sure to open the following link in your browser: https://www.jotform.com/answers/1389124 

    Then click on the image icon, and upload your images:

    1519073947uploadimage.png

    Could you describe that exactly is the issue? If the issue is related to the Facebook tab not showing up in mobile devices, that is something related to Facebook.

    Facebook tabs are not supported to view on the mobile devices. However, you may consider using custom iFrame tabs to embed the form on your Facebook page which should be working fine. Please go through the guide below for more instructions on using Custom iframe app.

    https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App- 


  • Profile Image
    journeystravel
    Answered on February 19, 2018 at 04:26 PM

    The issue is that when I try to add a Jotform tab to my Facebook page, all of the pages load, except the one I need to add it to.

    The settings are correct - visible to everyone. 

  • Profile Image
    BDAVID
    Answered on February 19, 2018 at 05:55 PM

    What message does it show? It could be that you have already added the tab under that Facebook page, that is the reason why it is not showing up in the Dropdown list:

    1519080818list.png

    Also, make sure you are logged in to the Facebook account where you have created Facebook page.