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jardinemarileeAsked on February 27, 2018 at 2:26 PM
I have set conditions; they're all correct ... but still the form won't email to the addresses I've supplied.
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Nik_CReplied on February 27, 2018 at 3:43 PM
I checked both of your Notifiers and associated conditions.
And both are going to the same email address: jardine.marilee@cleanharbors.com and both are sending the same Notifier.
So I'm not sure what would you like to do there. But according to the current setup, you don't need conditions there, remove them and have the Notifier be sent on each submitting.
If you need any further assistance please let us know.
Thank you!
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jardinemarileeReplied on February 27, 2018 at 4:40 PM
Thank you ... I only added the conditions because I couldn't get it to work. I'll try your suggestion again. Thank you so much!
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jardinemarileeReplied on February 27, 2018 at 5:18 PM
It still doesn't work. I have 4 emails in as a test document ... none are receiving an email.
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MarvihReplied on February 27, 2018 at 7:06 PM
I have sent a Submission test and it seems to be sent successfully when I checked your Accounts Email History.
https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-HistoryPlease kindly check it again since this is the First Submission I saw on your form.
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jardinemarileeReplied on February 27, 2018 at 8:43 PMHow weird. I didn't really receive it
Kindest Regards,
CLEAN HARBORS
Marilee Jardine, CRSP, Licensed Investigator, COR Auditor
Director, Health & Safety
Canadian Industrial & Specialty Services
Cell: 780-292-6500
Personal Cell: 780-991-4921
"SAFETY STARTS WITH ME
LIVE IT 3-6-5
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Nik_CReplied on February 28, 2018 at 1:53 AM
Please check your email domain and if the emails aren't blocked there, you can check this document: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains
Also, please check Junk/Spam folder as well.
Let us know if you were able to resolve this issue.
Thank you!