- smmparishformsAsked on March 05, 2018 at 03:56 PM
I've used the Google connector to make the registrations avaiable to the organizers, but not everyone (Amanda Harrington) shows up. Also, for some reason a couple of entries show up in green at the top of the Google Sheet. Any ideas about why these two things are happening?
- MarvihAnswered on March 05, 2018 at 05:18 PM
Unfortunately, I am not able to see your google spreadsheet as it needs to request for access.
It seems that your spreadsheet is working fine and has the same content with the data on the Submissions page.
I checked the submission data regarding "Amanda Harrington". If you mean that the data that didn't show up is about their "Payer Info" details then probably you manually completed Incomplete Payments.
Please take note that manually completing a Payment will not be counted as Successful Payment, to automatically process and update Incomplete Payment's, you will need to enable IPN on your Paypal account.
Kindly check this thread about Incomplete Payments and how to fix them https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
To enable IPN on your Paypal account please follow the guide on this link https://www.jotform.com/help/276-How-to-Enable-IPN-on-your-Paypal-Account.
Also, for some reason a couple of entries show up in green at the top of the Google Sheet
Can you please post a screenshot about this one on your next reply https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
Please let us know if I misunderstood your question, thank you.