Email: Not receiving

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    Jdias1959
    Asked on March 08, 2018 at 02:50 PM

    Just submitted to both emails with no luck. None of the emails are being received.

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    aubreybourke
    Answered on March 08, 2018 at 04:00 PM

    You can check your emails yourself:

    How-to-View-All-Your-Form-Email-History


    If its the case that they are sending, but you aren't receiving then its possible that JofForm is being blocked. (Please check your spam/trash folders first).

    The solution is to setup SMTP. This way the email is sent from your email provider instead of JotForm. Therefore bypassing anything blocking us.

    How-to-Setup-SMTP-for-a-Form