Email: Not receiving

  • Profile Image
    Asked on March 08, 2018 at 02:50 PM

    Just submitted to both emails with no luck. None of the emails are being received.

  • Profile Image
    Answered on March 08, 2018 at 04:00 PM

    You can check your emails yourself:


    If its the case that they are sending, but you aren't receiving then its possible that JofForm is being blocked. (Please check your spam/trash folders first).

    The solution is to setup SMTP. This way the email is sent from your email provider instead of JotForm. Therefore bypassing anything blocking us.