-
desouzakatAsked on April 22, 2024 at 11:32 PM
Dear Jotform,
I currently have an active form that I am using for event RSVPs. Where or how can I check the date of the first month's cycle? At the moment I have 87 out of 100 monthly submissions allowed, does it open up another 100 after 30 days? Could you explain how it works?
Thank you,
Kathleen
-
Israel JotForm SupportReplied on April 23, 2024 at 2:06 AM
Hi Kathleen,
Thanks for reaching out to Jotform Support. Please note, the monthly limits will get reset after the 30 days cycle. I've checked your account and can confirm that your limits will reset on May 01, 2024. You can easily check the usage and when this usage will get reset. Let me show you how:
- Login to your Jotform account.
- Click on your Avatar/Profile picture in the top right corner and click on Settings.
- Select Usage from the left side of the menu.
We also have a guide about Understanding Your Account Usage and Limits that you can check out. You might also want to check out this guide about How to Upgrade My Account.
Let us know if you need any other help.
-
desouzakatReplied on April 24, 2024 at 12:14 AM
-
Israel JotForm SupportReplied on April 24, 2024 at 12:35 AM
Hi Kathleen,
Thanks for getting back to us. As for your other question, I've moved that to a new thread. You can check that out here.
Keep us updated and let us know if you need any more help.