Field Not Showing Up In E-mail Notification

  • vadistillery
    Asked on April 5, 2018 at 6:56 AM

    On our 'Sales Team Order Form' when the 'additional notes or items needed' field is filled in, that information is not included in the e-mail that we receive.  Is ti possible to make sure all fields show in the e-mail?  Thank you.

    Page URL: https://form.jotform.com/vadistillery/salesorder
  • Adrian
    Replied on April 5, 2018 at 8:38 AM

    I have added the Additional Notes field to the Notification Email Template so you should receive the data that was typed to that field now.

    Field Not Showing Up In E mail Notification Image 10

    Related Guide: How to Edit the Email Template for Notifications and Autoresponders

    You can also choose to delete the current notification and create a new one. It will have all the fields of the form by default after you create it.

    Related Guide: Setting up Email Notifications