Import submission limit

Hi there, 

I previously submitted this question. The answer I received was helpful, but now I have a follow-up question.

I followed the steps outlined here and was able to successfully upload my tests as well as 250 sample actual records, but when I attempted my full list upload of 500,000+ records, it thought about it for a minute then just said 0 records uploaded but didn't give an error.

Now I'm not sure if it's actually processing all those on the backend and maybe they'll show up in a few minutes, or if it just errored and didn't tell me. 

Is there a limit to the number of rows I can upload at a time? Do I need to break this up into multiple smaller uploads? If so, how many rows can it handle at a time? 

Related question - in my testing, it appears that list uploads don't trigger the auto-responder, which is what we want, but I wanted to confirm that functionality with you to ensure I don't accidentally send 500,000+ auto-responders. List uploads shouldn't trigger the auto-responder email, correct? 

Thanks!

Is there a limit to the number of rows I can upload at a time? Do I need to break this up into multiple smaller uploads? If so, how many rows can it handle at a time? 

As I don't have a definitive guide to base the limit, I'll be forwarding this to our level 2 so they can give you concrete answers. Unfortunately, I won't be able to give you a timeline when they can give answers as it depends on their queue. Rest assured that you'll be notified via this thread once we've got update.

List uploads shouldn't trigger the auto-responder email, correct? 

Yes, autoresponder emails are only triggered once the form has been submitted/edited.

Any update on this? I've tried loading lists as small as 25K and still get fatal errors. I don't believe it's an issue with the list itself because I can load 250 rows at a time just fine, but with a total list of over half a million, I want to break it up into as few lists as possible. 

The ticket is still open, but we do not have any other updates as of this time. I will contact the developer in charge to see if we can have any more information. We will get back to you once we have any news.

We have increased the allocated memory for the import script. We cannot say absolutely how many entries it can take because it will still depend on the size of the combined data (rows * columns).

However, the script will now say a warning if the data you're uploading is too large and will ask you to split the data into separate files.

Hope this helps.