Account Overlimit due to upload space

  • KHB2018
    Asked on October 4, 2018 at 1:21 PM

    This is still not working for us, and we are now receiving another notice that it is going to cancel again tomorrow.

    I need a resolution to this problem please.

    Thank you,

    Amy Reed

  • roneet
    Replied on October 4, 2018 at 2:21 PM

    Your account is over limit. You have exceeded the allowed space for uploads. Free plans account have a maximum of 100 MB of hard disk space allocated to them and at this moment you are using 189 MB of space.

    So your forms are not accessible.

    In order to proceed you must either:

    1) Delete some of your submissions. Or delete whole forms to make space available. You might want to download your data first.

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files

    2) Upgrade to another plan with a higher storage limit:

    1522181489u32ai2 Screenshot 10

    Thanks.