Move to Free Version

  • jhornik
    Asked on November 2, 2018 at 9:55 AM

    My Jotform subscription goes until January 1st, 2019 ... Can I move to the free version than?  Thanks.  Janet Hornik

  • gokalpfirat
    Replied on November 2, 2018 at 10:51 AM

    Hi Janet,

    Yes you can move to the FREE/STARTER subscription. To do that please follow steps below:

    1) Make sure you'r logged in at JotForm

    2) Go to your account's billing page https://www.jotform.com/myaccount/billing

    3) You will see Downgrade button under FREE/STARTER plan. Press it and follow instructions.

    how to dowgrade to free plan billing pag Screenshot 10

    The subscription will automatically downgrade to the Starter/FREE plan on the date of its subscription expiration. 

    To find detailed info check this guide.

    Let us know if this helps.

    Best regards.

  • jhornik
    Replied on November 2, 2018 at 11:43 AM
    Great … so I still have access to the paid version until December 31, 2018? When would be a good time to downgrade?
    Thanks.
    Janet
               


    Janet M. Hornik - Owner 
    1460 Meadowlawn Drive - Macedonia, OH 44056
    330-467-0695 (w) - 216-276-1529 (c)
    Janet@AlakazamTravel.com
    www.JoinAlakazamTravel.com 




    ...
  • David JotForm Support Manager
    Replied on November 2, 2018 at 1:34 PM

    You can cancel now, so the subscription does not renew Dec 31, 2018. Your account will be scheduled to downgrade to free version on Jan 1st, 2019.