PDF attachment is showing nothing.

the PDF attachment i open it , but it doesn't work , the PDF attachment shown nothing also , the body text appear nothing instead square, in addition , this form include the PIctures , what i wish is to see everything on PDF file like body text of email alert. 

Could you check a screenshot to illustrate what you mean? https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

I just tested your form(https://form.jotform.com/83031399112956), and the PDF attachment is not empty:

hi , thanks you 

now i meet the issue , my customer submit the form without receiving the PDF attachment , 
Can we do sth here to have their last submission on the PDF ? 

And also the survey contained with Photos , Can the PDF Attachment also appear the photos ? 
I wish it has . 

your response is much apprciatd. 

Thanks for the response.

Are you referring to this form https://www.jotform.me/form/82879189661476? Upon checking, it shows that email notification were successfully sent to your registered email (hchanleakna@coca-cola.com.kh).

Please confirm if you haven't received any notification yet. I checked on your mail logs and found that all emails were successful.

Mail logs:

[2018-12-09 05:48:09] Submission #4201616890915819180 Form #83402217860452 SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL [2018-12-09 04:49:38] Submission #4201581788713713882 Form #83402217860452 SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL [2018-12-09 04:21:45] Submission #4201565059874189550 Form #83402217860452 SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL [2018-12-09 04:17:38] SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL [2018-12-09 04:12:39] Submission #4201559596171146408 Form #83402217860452 SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL [2018-12-09 01:53:44] Submission #4201476245918456653 Form #83402217860452 SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL [2018-12-09 00:33:33] Notification Test SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL [2018-12-08 22:30:46] Submission #4201354467315412929 Form #83402217860452 SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL [2018-12-08 19:54:32] Submission #4201260728345234610 Form #83402217860452 SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL [2018-12-08 19:51:28] Submission #4201258887322722368 Form #83402217860452 SENT to hchanleakna@coca-cola.com.kh from noreply@jotform.com, via SENDMAIL

In the meantime, please try the suggestions here https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications and see if that helps.

Looking forward for your response.  

hi @jed , i haven't received any email this morning . we went to the market and did the survey , but didn't receive an email this morning on 18/12/2018 , 

please check from your side , while i already add email to few people and also attached with PDF. 

please assist me on this case. 

You can also check the email history of your forms from your account — How-to-view-all-your-form-Email-History

I see that you have set 5 email addresses as recipients of the email notification in your MLP Assessment Form.

Upon checking, there are three recent submissions for your form and the most recent submission's email notification was the only one sent successfully.

We would like to apologize for any inconvenience. But, did you receive the email notification in all email recipients for that most recent submission?

With your permission, we would like to make an actual test submission on your form.

We will wait for your response.

hi Mike , I only received an testing email from support team a moment ago.and this morning during 09 or 10 , there's no email receiving , but in Submission view form , I see the data , 

so the things are settled now ? 

I wish there's no error on this for the next time , since my form is already on live :( 

I just tested your form now and added my email, I received the notification immediately.

The form's notification works fine based on my test. If you are still not able to receive email notification, I would suggest that you setup an SMTP by following this guide https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.

Let us know if you have any questions or if you need further assistance.