Merging accounts

  • Sonance
    Asked on January 4, 2019 at 1:48 PM

    Hi,

    I'd like to merge this account with DIQuotes (please seehttps://www.jotform.com/answers/1684331).

    Thank you.


  • Mike_G JotForm Support
    Replied on January 4, 2019 at 2:18 PM

    I see that you have opened a separate thread regarding your concern.

    https://www.jotform.com/answers/1689957

    One of my colleagues is already assigned to that thread and to avoid confusion, please refer to that thread if you have any follow-up questions.

  • Mike_G JotForm Support
    Replied on January 4, 2019 at 2:21 PM

    I'm sorry for any trouble this may cause. The reply I posted above was supposed to be for the other thread you opened initially for your concern — https://www.jotform.com/answers/1684331

    Please ignore that message as it was just a mistake. Thank you.

  • Kiran Support Team Lead
    Replied on January 4, 2019 at 2:31 PM

    As per your request, we have now moved all the forms from the account Sonance to DIQuotes.

    I see that the account Sonance is holding Bronze yearly subscription plan. If you do not want to continue with the paid subscription for this account, you may downgrade the account to free from the billing section of your account settings.

    Thanks!