Inquiry regarding email notification

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    Steve Olive
    Asked on January 12, 2019 at 10:30 AM


    I've just spent a very long time making a membership form with another online form builder (Formsite) and having done loads of work I discovered that you can't have email notifications sent when someone signs up (using their free user account). I wouldn't mind paying but they charge a lot considering all I want is one form which might get five submissions per month if I'm lucky.

    I note that you do offer a discount for non-profit organisations and that would be my case. My organisation is here:

    Anyway, all I want to do is take information as can be seen on this page, take a payment via PayPal and then return the person to a "thank you" page. (Or give a "thank you" message on the PayPal page.

    (Note the need for a donation option, so a calculation needs to happen).

    As you'll note from above I'd also like a mail notification to go out. Certainly to our membership secretary and ideally to the person who just signed up. (This is where Formsite are failing as the fee per month will be more than we're likely to take in subscriptions).

    It may be that your free version does what I need, if so great, but the paid version at 50% for non-profit appeals as the branding gets removed.

    Anyway, sorry for the long email. I hope what I want to do is clear, the link above shows exactly what I want and all works fine, it's just that Formsite want too much money for mail notifications. If your software can do it then that's great.

    Kind regards

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    Answered on January 12, 2019 at 02:07 PM

    You can use the notification email and autoresponder email feature as a Free plan.

    Here are some guides on how you can setup your form:

    We do offer non-profit discount, you may apply at this link:

    If you need further assistance, let us know.

  • Profile Image
    Answered on January 12, 2019 at 02:08 PM

    Excellent, thanks Richie.

    We will apply for the non-profit account once I've got things set up and working.

    Kind regards