How to remove JotForm from the Sender email address?

  • ashwin Dwarkasing
    Asked on February 21, 2019 at 6:13 AM

    Hi, 

    a colleague of mine uses jotforms for registration forms. I would also like to use jotforms for my business.  

    However, when my colleague sends the forms, the address used is noreply@jotform.com. It is, of course, not possible to reply to this email. Is it possible to change the sender to our own address?

  • Girish JotForm Support
    Replied on February 21, 2019 at 9:25 AM

    There are two options here:

    1. You can enable custom email settings wherein you can ensure that the email is sent from your email address instead of "noreply@jotform.com".

    Create a custom sender email address by following the steps below:

     - Open your form, go to Settings > Emails > Notification email > Advanced tab.

    1550758895The Easiest Online Form Builde Screenshot 10

    Related Guide: How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert 

    2. You can set up SMTP settings in the Email settings as explained in the guide below.

    How-to-Setup-SMTP-for-a-Form 

    Do review these options and let us if this is what you were looking for.