Is there a way to mark a product inside the PayPal payment field as sold out?

  • penderparksrec
    Asked on March 1, 2019 at 2:24 PM

    I have several items I am selling on a form.... different sponsorship options for a golf tournament. Someone has bought the Title Sponsorship, so it's no longer available. But I want to leave it up there as an option, but with the words "sold out" and don't want anyone to be able to select that option.

    I know I can just remove the item as an option, but I feel like if I show that the Title Sponsorship has sold out, it will help me market the other level sponsorships.


    Is this possible?

    Thanks!

  • Support_Management Jotform Support
    Replied on March 1, 2019 at 4:36 PM

    I'm afraid there's no way to mark items as sold out inside PayPal or any of the payment fields. There are three workarounds that I can suggest so please pick one that will suit your needs:

    1. Disable the product manually - After disabling a product in your payment field, it won't be displayed in your form anymore. I understand you don't want this to happen but it's still worth mentioning as a quick and easy solution to remove sold out items (without deleting them). To disable a product, click the PAYPAL payment field in your form > click the WAND icon > look for the product you wish to disable > click the GEAR icon > then DISABLE.

    Is there a way to mark a product inside the PayPal payment field as sold out? Image 1 Screenshot 30

    2. We can use CSS to prevent any click events for a specific product and make it look grayed out (implying that it's disabled):

    #cid_9 div div span:nth-child(7) {

        color: #aaa;

        pointer-events: none;

    }

    Complete guide: How-to-Inject-Custom-CSS-Codes

    Adding these codes to your FORM BUILDER will make the TITLE SPONSOR product unclickable and will look like this:

    Is there a way to mark a product inside the PayPal payment field as sold out? Image 2 Screenshot 41

    3. And for the last alternative, you can create your products outside the PayPal payment field using widgets that allow tracking. There are plenty to choose from so I'll just list them all below. These widgets track the number of submissions and automatically reduces the number of slots/options/items for each. As soon as it reaches 0, the slots/options/items will be disabled and can't be selected by anyone anymore.

       🔘 Appointment Slots Widget

       🔘 Inventory Widget

       🔘 Ticket Purchases Widget

       🔘 Gift Registry Widget

       🔘 Quantity Gift Registry Widget

    Related guide: How-to-Add-a-Widget-to-your-Form

    Compared with the first two options, the third one is a bit more complicated and will require you to re-structure your entire payment field. Instead of having your products inside the PayPal payment field, you'd have to build them using one of the widgets above > calculate the total using the form calculation widget > then pass it on to your payment field. You can get a general idea on how this approach will work by reading the article below.

    Complete guide: How-to-Setup-a-Payment-Order-Form-with-Limited-Stocks

  • penderparksrec
    Replied on March 6, 2019 at 3:37 PM

    I used # 2.

    Thanks!