notification email is not received

  • ModernDayAgent
    Asked on April 8, 2019 at 12:27 PM

    Why did the last two MLS Set ups not come to my email??
    This has been happening lately

  • Richie JotForm Support
    Replied on April 8, 2019 at 1:39 PM

    We are sorry for the inconvenience this may have caused.

    I have checked your mail logs and it seems that the notification email was sent .

    You can check your mail logs in your account history

    Guide:-How-to-View-All-Your-Form-Email-History

    You may try whitelisting our IP addresses and domains and let us know if the issue still remains?

    Guide:https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains