Forms coming back muddled

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    TalkHQ
    Asked on April 14, 2019 at 09:39 PM

    Good Morning Team 


    We have been receiving the PDF's back mostly fine but some are coming back all muddled and over the place. How can we fix this?


    Kind Regards

    Monique 

  • Profile Image
    BJoanna
    Answered on April 15, 2019 at 04:01 AM

    To which form is the issue related to?

    I downloaded a PDF of your TalkHQ Consent Form but I did not notice any issue.

    1555315121pdfreport.PNG

    Were you able to resolve the issue? 

    If the issue is related to some other form, please provide us a form URL. Also, please provide us a screenshot of the issue.

    Where to Find My Form URL?

    How to Post Screenshots to Our Support Forum

  • Profile Image
    TalkHQ
    Answered on April 15, 2019 at 07:43 PM
    Good Morning Team
    This is what we received to our email, please find attached.
    Kind Regards
    Monique
    Support Services on behalf of our TalkHQ Team
    *Office Hours: Monday - Friday 8am - 5pm*
    *PH: 47 550 225*
    * TalkHQ would like to wish all of our families a Happy Easter and a safe
    holiday season!*
    *Please be advised we will be closed on the public holidays. *
    ...
  • Profile Image
    jherwin
    Answered on April 15, 2019 at 09:13 PM

    Unfortunately, we can't view or download the image you attached. Please open this thread: https://www.jotform.com/answers/1792815 using browser and follow the guide below to ensure that the screenshot will reach our forum.

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.