Email Notifications Not Working

  • felixenergy
    Asked on April 28, 2019 at 11:07 AM

    Good day,

     

    My email notification function is not working for the 'Spill Report' or 'Incident Notification' forms. Can you please take a look and see if you can find the reason for this?

     

    Thanks,

    George Bunker

  • David JotForm Support Manager
    Replied on April 28, 2019 at 1:33 PM

    I have checked your Spill Report and Incident Notification forms, and the notifications have multiple recipients. Please note that the limit is 10 recipients per notification. Please create more notifications to split the recipients: 

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Let us know if you need more help.