How can I forward form submissions to multiple emails?

  • Steamtown
    Asked on June 11, 2019 at 6:12 PM

    I would like multiple people to be able to view submitted forms and their content. Is there a way to do this without having them all log into our jotform account? 

  • jherwin
    Replied on June 11, 2019 at 8:13 PM

    To forward form submission to multiple recipients, please refer to the guide below.

    Guide: Send-Notifications-to-Multiple-Recipients

  • Steamtown
    Replied on June 12, 2019 at 8:44 AM

    ty!

  • Steamtown
    Replied on June 17, 2019 at 2:10 PM

    any idea why I am getting these "notifications" ?1560794988Screen Shot 2019 06 17 at 2 Screenshot 10


  • Richie JotForm Support
    Replied on June 17, 2019 at 4:53 PM

    Checking form your screenshot, the issue could be that the field you're trying to match has been deleted.

    Kindly check your Reply-to-Email if the field is available.

    How can I forward form submissions to multiple emails?  Image 1 Screenshot 20

    Please give it a try and let us know if the issue still remains.


  • Steamtown
    Replied on June 17, 2019 at 5:32 PM

    1560807084Screen Shot 2019 06 17 at 5 Screenshot 10


  • jherwin
    Replied on June 17, 2019 at 6:40 PM

    Are you not receiving email notification to your form? Could you please let us know to which form this issue is related to? Also, please let us know if we can send a test submission to the form to test it from our end?

    Guide: Where-to-Find-My-Form-URL

    Looking forward to your response.

  • Steamtown
    Replied on June 18, 2019 at 10:55 AM

    We haven't had any submissions yet, I was just concerned w the notifications looking like there was an error.

     Here is the form if you'd like to sent a test: https://form.jotform.com/91556486325162 


    Thank you

  • Richie JotForm Support
    Replied on June 18, 2019 at 12:23 PM

    You would need to add a recipient email in your notification 2 and 3 so that the notification email would work.

    How can I forward form submissions to multiple emails?  Image 1 Screenshot 20

    Please give it a try and let us know if you still see the error in the notification.