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riverstreetsavannahAsked on June 17, 2019 at 4:08 PM
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VincentJayReplied on June 17, 2019 at 7:37 PM
If you're referring to the subscription payment method, you can use Credit Card, PayPal, or Purchase Order/Check.
Here are some helpful guides:
https://www.jotform.com/help/331-How-to-Upgrade-My-Account
https://www.jotform.com/help/353-How-to-Upgrade-and-Pay-by-Purchase-Order
Let us know if you're referring to a different issue. Thank you.
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VictoriaReplied on June 18, 2019 at 12:31 PM
It is not giving me the option to change my payment method. It only allows me to change the credit card number. Do I have to cancel current account in order to change payment method of our account?
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VincentJayReplied on June 18, 2019 at 1:59 PM
Hi,
May I know what payment method are you going to use? You can also follow the guide below if you want to change your Payment Method.
https://www.jotform.com/help/330-How-to-change-my-Payment-Method
We'll wait for your reply.