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kentzoAsked on August 2, 2019 at 5:05 AM
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VincentJayReplied on August 2, 2019 at 5:10 AM
Could you please share the form URL and the submission ID so we can try to replicate the issue?
To find the form URL, please check this guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
To find the submission ID, please follow this guide: https://www.jotform.com/help/549-Where-to-Find-the-Submission-ID
Thank you.
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kentzoReplied on August 2, 2019 at 6:36 AM
The slowness is experienced when I am in my login panel trying to edit a form. The form that is slow is
the following.
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Girish JotForm SupportReplied on August 2, 2019 at 7:34 AM
I checked your account from your login panel and under the "Edit form" option. Initially, the form opened slow. After clearing your form cache, now it loads fine. However, there is a bit of slowness and I think that this is mainly due to customization done on the question labels in all the form fields.
Related Guide: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache
Please check and let us know.