Why my form is not loading?

  • avatar87
    Asked on August 25, 2019 at 3:33 PM

    hi there, my form is not loading 

    https://enlightenedmind.co/meditation-guide/

  • jherwin
    Replied on August 25, 2019 at 4:49 PM

    The link you provided to us is not a valid form URL. I also tried all the forms on your account and it works as expected.

    Can you please share us the link you're referring to so we can further investigate this?

    Guide: Where-to-Find-My-Form-URL

    We will wait for your response.

  • avatar87
    Replied on August 25, 2019 at 7:23 PM

    http://enlighenedmind.co/meditation-guide

     
    This is an embed form you would need to click download now the biggest one 
  • roneet
    Replied on August 25, 2019 at 9:50 PM

    Unfortunately, the link you shared is a non-working one.

    Why my form is not loading? Image 10

    Could you please provide the correct URL or share the screenshot of the page with us.

    To post the Screenshot refer to this guide:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Let us know if you have further questions.

    Thanks.

  • avatar87
    Replied on August 26, 2019 at 12:08 AM

    https://enlightenedmind.co/meditation-guide/

  • Nik_C
    Replied on August 26, 2019 at 2:19 AM

    I'm sorry, in which part of the website you have your form embedded:

    1566800226Screen Shot 2019 08 26 at 8 Screenshot 10

    Please advise so we can assist you.

    Thank you!

  • avatar87
    Replied on August 26, 2019 at 9:15 AM

    you can click on the big download now button. the pop up is empty but it has the jotform script

  • avatar87
    Replied on August 26, 2019 at 9:44 AM

    actually the form does not work with .js only iframe

  • roneet
    Replied on August 26, 2019 at 11:04 AM

    With the Javascript code, there may be a Javascript conflict between the website and the Form.

    Also, I noticed that the current code works and the Form is displayed correctly but it takes some seconds to load. In the code, I noticed that there is a Lazy loading class. Please remove the below code:

    Why my form is not loading? Image 10

    Let us know if you have further questions.

    Thanks.

  • avatar87
    Replied on August 26, 2019 at 12:32 PM

    i have disabled the feature and js i still not working.


    though the script is loading



  • Nik_C
    Replied on August 26, 2019 at 1:08 PM

    Is there any special reason you're not using iFrame method, since you said it's working for you?