We are not getting notification email in our inbox

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    pixelimaging
    Asked on September 09, 2019 at 05:52 PM

    Our customers are sending in print request through our website, but we are not getting a notification email to our inbox.  We should get all print order request to our inbox upload@pixelimaging.net 

    This has been an on-going problem for us.  Please let us know what needs to be done.


    Best Regards,


    Hwan Lee

    PIXEL IMAGING

    (213) 385-9000

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    Augustine_O
    Answered on September 09, 2019 at 06:17 PM

    Hello, 

    Have you checked the email bounce list? You can try to bounce list to see if your email is included and try removing it so that you can receive email notifications upon form submission. 

    Guides: 
    How-to-Remove-Your-Email-Address-from-Bounce-List 
    How-to-Prevent-Email-Bouncing-Related-Issues 

    I hope this helps. 

    Please, let us know if you need further assistance.