Blocking Submissions

  • pinkhairedgirl
    Asked on September 25, 2019 at 6:02 PM

    Is there a way to block submissions based on keywords or the like? We have a submitter who keeps using our forms and not providing a real email address. She sends 2-5 a week. We have CAPTCHA turned on but she keeps getting through. But she submits the same words (generally) each time. 

  • stevenmarshall
    Replied on September 25, 2019 at 6:45 PM

    Hi @pinkhairedgirl,

    One option is to set up the Unique Submission feature to check by Cookies and IP address. This will stop multiple submissions if the user is using the same IP address and if using the same browser. it uses cookies stored in the browser's storage to verify duplicate submissions.

    Click on Settings then Show More Options.

    1569450357Screen Shot 2019 09 25 at 3 Screenshot 10

    Scroll down to the Unique Submission option.

    1569450376Screen Shot 2019 09 25 at 3 Screenshot 21

    Guide: How-to-Set-Unique-Submissions-on-a-Form

    The other option is the Unique Question option. which is just below the Unique Submission option.

    1569450552Screen Shot 2019 09 25 at 3 Screenshot 32

    Form limits based on Unique Questions will work on any input type such as Email fields or plain Text fields.

    Guide: How-to-set-Form-Limits-Based-on-a-Unique-Question

    We also have some widgets that verify email addresses such as the email validator widget and the xverify-email widget that might be an option as well.

    Guide: widgets/e-mail-validator

    Guide: widgets/xverify-email

    Please let us know if you have any further questions.

    Thank you