-
workwellpllcAsked on October 21, 2019 at 12:57 PM
-
Kevin Support Team LeadReplied on October 21, 2019 at 1:25 PM
I have checked your account, but I cannot find an SMTP sender, please kindly set it up following this guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
If you have questions, let us know.
-
workwellpllcReplied on October 22, 2019 at 12:14 PM
I think I've created it on both forms now (thank you), but it won't let me edit the sender's name or the reply to email. When I click on the drop down box, it gives me parts of my form to select, no the company name.
I want the emails coming from Work Well, PLLC. Please help me do that.
-
Kevin Support Team LeadReplied on October 22, 2019 at 1:04 PM
While using SMTP, the sender name will change to the one configured on your email server, but the reply-to email can be changed from the email settings:
The drop down will display fields from the form since the purpose is to reply to the submitter; however, in case you would like a fixed email address as reply-to, you may add a hidden email field and configure the desired address as default value, then select this hidden field on the "Reply-to Email" section on the email wizard.
-
workwellpllcReplied on October 22, 2019 at 1:39 PM
Thank you!!