Is it possible to get an invoice for a renewal sent to my company, so it can be paid prior to being due?

  • Keely71
    Asked on November 19, 2019 at 11:15 AM

    Is it possible to get an invoice for a renewal sent to my company, so it can be paid prior to being due? If so Who do I need to contact to make that happen?

     

    Thanks for your help,

    Sean

  • David JotForm Support Manager
    Replied on November 19, 2019 at 4:19 PM

    Your subscription is past due, and your account will be downgraded on Nov 26, 2019. If you only need to update the card on file, please follow this guide: https://www.jotform.com/help/330-How-to-Change-Billing-Credit-Card

    If you will be upgrading by Purchase Order, and you want to get a Quote, that will be provided as shown on this guide: https://www.jotform.com/help/353-How-to-Upgrade-and-Pay-by-Purchase-Order

    Let us know if you have more questions, we will be glad to assist you.