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felixAsked on January 11, 2020 at 5:39 PM
???
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jonathanReplied on January 11, 2020 at 6:38 PM
Your account/username Medinamoving was suspended due to suspected form on the account.
Your Medina Moving form found on the account is suspicious of phishing activity as it collects SSN and License Numbers.
This violates our Terms of Use. If your purpose is not to collect these data from the general public, but from your own customers, then we can make an exemption provided that you comply with the following requirements:
1. Add Terms of Use widget (for your users to read and agree). This will surely make your forms not to be considered as guilty of phishing activities
2. Add a Signature widget where your users sign and agree to provide such sensitive information. (I see you already added this one.)
3. If possible, change the email address on your profile to one that shows your business domain rather than the public email address you currently show.We can reactivate the account but we need to remove these fields and ensure that you agree with our Terms.
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felixReplied on January 11, 2020 at 6:50 PMOkay no problem can you reactive?
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jonathanReplied on January 11, 2020 at 7:54 PM
I have now reactivated the account and forms.
You can check the status when you log in at https://www.jotform.com/login