Form over quota?

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    Marketing 
    Asked on January 15, 2020 at 10:41 AM

    Hello

    We have 5 forms on the free subscription, however when I try to view the form we get an error message that says we're over quota. Please can you advise?

    Many thanks

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    Vanessa_T
    Answered on January 15, 2020 at 12:24 PM

    As per checking, your account currently has not reached its limits. Are your forms embedded? If yes, its probably a cache issue that's not updating your form. If this happens again, you can clear your form cache. I already cleared it now, please check and let me know if the issue persists.

    How-to-Clear-Your-Form-Cache

    If the issue persists, please share to us the exact URL where the form is embedded and a screenshot.

    How-to-Post-Screenshots-to-Our-Support-Forum