How do I clear my storage?

  • Profile Image
    Agburnham
    Asked on February 13, 2020 at 01:47 PM

    I am "out of storage" in my free account but I deleted the form with the stored images... Or I thought I did...

    SO two things:

    1. How do I download all of my "stored" things? (IE images from a form that we took photos from) ESPECIALLY in one batch?

    2. If I've deleted that form... how do I clear my storage?


    Thanks!

  • Profile Image
    VincentJay
    Answered on February 13, 2020 at 04:31 PM

    We recommend downloading your submission before deleting it.

    To download submission attachments, please follow this guide: https://www.jotform.com/help/356-How-to-Download-the-Submission-Files

    To clear your File Storage, you need to delete the Submissions with the attachment file to clear your form storage. Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data