Square integration into my form

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    FMHS
    Asked on February 25, 2020 at 02:58 PM

    Hi, we just had a registrant tell us they got an error message regarding the Square payment.

    Can you check that everything is working properly?

    If not, how can I find out if my square integration is working without having to actually buy something?



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    Kevin_G
    Answered on February 25, 2020 at 06:42 PM

    I have checked your form and it seems correctly connected with Square, may we get more details about the error your users are getting? 

    If possible, please share us a screenshot of the error as well as the console report, the following guides will help you doing so:

    https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers

    How to Post Screenshots to Our Support Forum

    Kindly note that attached images via email replies will not reach this thread. 

    Looking forward to your response.