Once the form is live, who pays for the assessment?

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    Asked on March 29, 2020 at 06:53 PM

    Dear Sir or Madam:

    Once the form is live, who pays for the assessment?  Is it the user that completes and submits the form and do they receive immediate feedback from their form submission? 

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    Answered on March 30, 2020 at 01:52 AM

    I am not sure if I have understood your question correctly. Please note that if you have added any payment tool in form, you need to integrate it with your merchant account. When user submits form, they will make the payment and it will be sent directly to your merchant account. 

    The following guide should help you how to setup payment form: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    If you want to send an email to the user who submitted form, you can add form auto-responder email alert in form. The following guide should help you: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    Hope this helps.

    Do get back to us if you meant to ask something else.