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United1938Asked on April 2, 2020 at 9:02 AM
Please downgrade my account to the free version.
Thank you
Eduardo
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Carlos_CReplied on April 2, 2020 at 11:09 AM
Hello Eduardo,
Thank you for contacting us.
The process to downgrade to free is very easy, please go to Billing https://www.jotform.com/myaccount/billing and click under downgrade below the free account:
A pop-up window will provide additional information about the downgrade. Please follow the instructions mentioned to proceed with canceling your plan or switching back to the "Free" account.
Complete guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free.
If you need any further assistance, please let us know. We will be happy to help.