Downgrade to free account

  • United1938
    Asked on April 2, 2020 at 9:02 AM

    Please downgrade my account to the free version.


    Thank you

    Eduardo

  • Carlos_C
    Replied on April 2, 2020 at 11:09 AM

    Hello Eduardo,

    Thank you for contacting us.

    The process to downgrade to free is very easy, please go to Billing https://www.jotform.com/myaccount/billing and click under downgrade below the free account:

    Downgrade to free account Image 1 Screenshot 20

    A pop-up window will provide additional information about the downgrade. Please follow the instructions mentioned to proceed with canceling your plan or switching back to the "Free" account.

    Complete guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free.

    If you need any further assistance, please let us know. We will be happy to help.