How to free upload storage?

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    PerfectPitch
    Asked on June 07, 2020 at 09:38 AM

    Hi, 

    it is saying my storage is full, if I delete submissions does this let me free up upload storage?


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    Niko_N
    Answered on June 07, 2020 at 09:52 AM

    Greetings,

    Yes, that will free up upload storage.

    Your account uses 122.26 MB upload space from the limit of 100MB for free plan accounts.

    The upload space limit refers to the files uploaded by the users. If the user attaches files to the file File Upload field and submits it, then the size of the uploaded file will be counted to your upload space.

    To free up the upload space, you'll have to delete your submissions. Please follow the steps below:

    1) Download all the submissions just in case you need it for future instances. 

    Reference Guide: How-to-Download-the-Submission-Files

    2) After that, you can go to form submissions and delete the submissions. This will free up the upload space.

    Reference guide: How-to-Delete-Form-Submission-Data

    Please let us know if you have any further questions.