For some reason on my create a cake form I’m getting back two submissions for the same order. What have I done wrong and how can I fix that? I have

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    Vanessa stiegmann
    Asked on June 07, 2020 at 10:35 AM
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    Basil_A
    Answered on June 07, 2020 at 02:11 PM

    Hi,

    I have cloned your form and the issue happens due to users refreshing the thank you page after submission. 

    I would suggest trying one of the following:


    - Enable Unique Question, this way only unique answers for a certain question can be submitted.

    How-to-set-Form-Limits-Based-on-a-Unique-Question


    -- Add a Captcha field:

    How-to-Add-a-Captcha-Field


    - Redirecting to a custom thank you page on your website.

    https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 


    Please try the above fixes and hopefully you will not receive any further duplicate submissions.

    Let us know if you require further assistance.