I have tried to cancel, but your cancel page is unavailable....... Please cancel our membership effective immediat.ely

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    Scott Jordan 
    Asked on June 16, 2020 at 07:20 PM
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    Vanessa_T
    Answered on June 16, 2020 at 10:45 PM

    As per checking, I could not find an account with the email address you have provided.

    If you wish to cancel your subscription, please follow this guide:

    How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    If you are instead referring to deleting your account, please see this guide:

    How-to-Delete-My-Account

    In both cases, please make sure that you are logged in to your Jotform account.