PDFs for form results

  • Profile Image
    Asked on June 19, 2020 at 09:29 AM

    I'm new to Jotform and getting the hang of it, but I'm confused about the PDFs. I've tried to read all the documentation about it, but I'm still not getting it.

    Some of our departments need the result of a form submission to come back to them as a complete PDF instead of the question/answer table in the email. What do I need to build to make that possible? What settings need to be on/off? Can this only be done if it was built from an uploaded PDF?

  • Profile Image
    Answered on June 19, 2020 at 10:13 AM

    You may create a new PDF document for your form using the PDF editor and customize it as per your requirement.


    You may attach the PDF document to the email by enabling the PDF attachment option in the email settings. Please see the guide below:


    Hope this information helps! 

  • Profile Image
    Answered on June 19, 2020 at 01:30 PM

    Thanks Kiran. That helped a little, but I think I have the same questions that many comments on these pages have.

    If my form was created from a pdf upload, can the document attached be the original pdf with the submission data added to it?  I think that must be possible, otherwise why would we have matched up the fields on the online and pdf versions.

    Maybe you could also help me understand the difference between the pdf document and pdf form options under More?

  • Profile Image
    Answered on June 19, 2020 at 02:43 PM

    When the fillable PDF is submitted, you will have an option to download the PDF file with the data from the form using the layout from the uploaded/original Fillable PDF.



    PDF document is a blank PDF in which you can add fields and edit how you would like your submission data to look like in a PDF.


    Hope this information helps.

    Please check it out and let us know if you have further questions.