Some forms did not make it to my inbox...

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    RockSolidNZ
    Asked on June 23, 2020 at 02:29 AM
    2. Some forms did not make it to my inbox at all and could only be seen when logged into the portal, but then when I replied from the portal the client did not receive the response
  • Profile Image
    Ariel_P
    Answered on June 23, 2020 at 02:51 AM

    Greetings,

    Thank you for reaching out.

    This may have something to do with your privacy settings. Try disabling the following options here: https://www.jotform.com/myaccount/settings.

    Additionally, you may refer to our How to View All Your Form Email History guide for more related information.

    Please give it a shot and don't hesitate to reach out if you need further assistance.

    Related Guide(s): How to View Form Submissions