-
artlasAsked on June 25, 2020 at 10:43 PM
-
Ariel JotForm SupportReplied on June 25, 2020 at 11:09 PM
Hi there,
Thank you for reaching out.
Please share the URL of the form you're working on.
If the form is embedded, please share with us the URL of the page where the form is embedded.
You can also send us screenshots to better illustrate the issue.
You may refer to the following guides for more related information.
Adding a form to your Weebly website
Looking forward to your response.
Related Guide(s):
-
ashley.smithReplied on July 1, 2020 at 12:29 PMWe are also experiencing the same issue. deleted the current file and tried to add a new Jot Form and it says File not found. If you go to our website, you cannot scroll down and fill out the application.l
http://www.westernwyomingbeverages.com/non-dot-application.htm
-
Basil JotForm SupportReplied on July 1, 2020 at 2:03 PM
Hi,
I have moved your question into a new thread to be handled separately, you can find it right here:
https://www.jotform.com/answers/2423936-Embeding-form-into-weebly
Thank you.
-
artlasReplied on July 2, 2020 at 2:41 AM
This is one of the forms that won't connect.
https://www.jotform.com/build/201691242856053
It appears that all forms are unable to connect - still getting the 'File not found' message
-
artlasReplied on July 2, 2020 at 2:44 AM
I also tried deleting the Jotform app and reinstalling it. When I tried to reinstall app and click the Connect button I got the same 'File not found' message.
-
artlasReplied on July 2, 2020 at 3:00 AM
This is the url that comes up when I get the 'File not found' message -
not sure if this is helpful or not.
-
Ashwin JotForm SupportReplied on July 2, 2020 at 5:06 AM
It seems you have created multiple threads for same issue. I have escalated this issue to our backend team and responded to you in the following thread: https://www.jotform.com/answers/2425094