Is the number of submissions lifetime or monthly?

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    doublegatefarm
    Asked on June 27, 2020 at 10:29 AM
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    Amin_N
    Answered on June 27, 2020 at 12:47 PM

    Hi there, @doublegatefarm!

    Thanks for reaching out to us!

    Kindly be informed that there are some monthly limits whose counts reset to 0 on the first day of every month such as the monthly submission/view/payment limits, besides some other total life-time limits such as the submission storage and the forms count limits which never decrease unless you delete of them.

    Meaning, on the 1st day of the next month, July, the monthly submission count will reset to 0, and so on.

    In other words, total submissions limit indicates how many submissions can be stored under account in total, and it never decreases unless you delete of them. Monthly submissions limit indicates how many submissions you can receive per month, and it gets reset to 0 on the first day of every month.

    This guide will clear it all up for you.

    Also, our pricing page can be of great help, as it shows all plans features and limits.

    If you would like to upgrade, This guide will help you do it.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.