Frio Ice Chests Form

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    Asked on August 10, 2020 at 09:19 AM

    Good morning,

    We have a form on our website and the form is I need to change the recipient email addresses as 1 of the people on it is no longer with us and we have hired someone else. I am new to my position as well and do not have any login information to change this as the person before me did not leave any details. Is there any way to find the login info or at least what email address this form is under?

    Thank you

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    Answered on August 10, 2020 at 10:47 AM

    The form you provided is located on the account FrioIceChests. The account email address is j**f@vi************ 

    If you have access to that email address, you can reset the password and log in.

    How to reset Jotform account password

    If you do not have access to that email address check with your IT department if they can provide you the access. 

    Inside of the following guide, you can find how to change the recipient email address in Email Notification. 

    How to Change the Email Address Used for Notification Email?

    However, please note that you will only be able to remove recipients. You will not be able to add new recipients, because the account FrioIceChests is a free account, and free accounts are limited to 1 recipient email. So, you will need to update the account if you want to change one recipient.