Reminder Emails: Issues with editing reminder email template

  • Leopoldo Piedimonte
    Asked on September 29, 2020 at 5:46 PM

    Hello, I am presently using your wonderful portal to create a webform, however when I attempt to create the scheduled email it does not save the published template for the scheduled task. Also, when I try to insert an image to the email template it clears the email tab and basically doesn't do anything forcing me to exit the email tab.

    I am also unable to add my smtp server settings to send any emails in the settings.

    The email account I am using to sign in is covidscreen@blaney.com

    Thanks

    Leopoldo Piedimonte

  • Mike
    Replied on September 29, 2020 at 11:26 PM

    Do you mean that the Update button is not responding in the email reminder editor?

    y4ey7 Screenshot 10

    If this is the case, please kindly open a browser console to see if there are any errors and provide us with a screenshot.

    Guides:

    How to get a console report from most common browsers

    How to Post Screenshots to Our Support Forum

    Unfortunately, the SMTP sender is not supported for Reminder Emails.