Form was suspended for phishing?

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    Leah DeLange 
    Asked on October 21, 2020 at 12:48 PM

    Hi,

    So I was reading about why you suspended my form - we are using the form as an online application which gathers social security numbers and driver's license. How should we move forward with this process if we are no longer able to gather that info for job applications?

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    VincentJay
    Answered on October 21, 2020 at 05:57 PM

    Hello,

    I noticed that you created multiple tickets with the same issue. I closed the ticket and we will use this page to answer your issue.

    You're correct. Your account got suspended because of the SSN form field. You can still ask for SSN and Driver's License but you need to add these widgets:

    https://www.jotform.com/help/76-adding-a-license-agreement-to-a-form

    https://www.jotform.com/help/433-how-to-add-an-e-signature-to-your-form

    Also, you need to update the email address registered to the account using the company email.

    If that is okay with you, please let us know so we can activate your account back to good status and you can add the widgets and update the email address registered to the account.

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    Leah DeLange 
    Answered on October 22, 2020 at 11:27 AM

    Hi Vincent,

    The email registered is our company email - unfortunately, we all have Gmail accounts. Is that going to make it so I can't build this form?

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    VincentJay
    Answered on October 22, 2020 at 01:49 PM

    Hello,

    Do you have a company website that we can check?

    We can also remove the SSN field from the form and activate your account immediately. After that, you can add the widgets I suggested. We'll wait for your reply. Thank you!

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    Leah DeLange 
    Answered on October 22, 2020 at 02:10 PM

    Hi Vincent,

    If you could delete that field that would be great. Our company website is https://gallatincanyoncampgrounds.com/

    Thanks for your help.


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    VincentJay
    Answered on October 22, 2020 at 04:00 PM

    Your account is now activated. Please add the suggested widgets and let us know if you need further help.

    Thank you!