How can I cancel a prepaid subscription so that I'm not charged on my renewal date?

Hi,

You can cancel the subscription in your my account Billing page https://www.jotform.com/myaccount/billing

You may refer to the user guide also.

https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free

Please let us know if you need further assistance.