Why my wix form only detects numbers on the adress field in its "mobile" version?

  • Profile Image
    Luis Rodriguez 
    Asked on October 26, 2020 at 11:48 AM

    Hi,

    I want my users to navigate via mobile and also contact us through the forms that we provide, that works great on the desktop version but it doesn´t on the mobile version.

    In this case "Dirección de Visita" and "Horario de atención", one is the adress and one is the attention schedule.


    1603727098_5f96eefaad433_


    Thanks in advance for your help,


    Page URL:
    goodtwistperu.com

  • Profile Image
    gerardw
    Answered on October 26, 2020 at 02:54 PM

    Could you let us know your Wix site where you have embedded your JotForm so that we could check, please?

  • Profile Image
    Luis Rodriguez 
    Answered on October 26, 2020 at 03:01 PM



    I updated with a google form on mobile, but I would like to still use your form on mobile. It's on www.goodtwistperu.com/contacto


    I´m not sure if that form is provided by JotForm though.


    Thanks in advance for your help,

  • Profile Image
    gerardw
    Answered on October 26, 2020 at 04:09 PM

    The form on your web page URL does not look like one created on JotForm.

    You can create one on JotForm and use it on your website.

    Here are few useful guides:

    https://www.jotform.com/help/2-how-to-create-your-first-web-form

    https://www.jotform.com/help/chapter-2-create-forms

    If you have your Google form URL, you can import that into JotForm as explained here: https://www.jotform.com/help/28-how-to-clone-an-embedded-form-from-a-webpage

    Please note that the exact format and customization would not be transferred since both are separate form builders.

    After importing you can embed the form into your Wix site as explained here: https://www.jotform.com/help/70-adding-a-form-to-your-wix-site

    Please review and let us know if you have any further questions.