It is asking us to upgrade to bronze

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    jcoleshoes
    Asked on October 29, 2020 at 01:57 PM

    Hello,


    We have emptied our jot form, but it is still asking us to upgrade after we deleted the applications we had gotten. Do we have to create a new form to still be able to use the free platform?

    Thanks,
    Jennifer Combs

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    Jimmy_D
    Answered on October 29, 2020 at 04:44 PM

    Hello there!

    You currently have 5 active forms in your account and this is the limit of the Starter plan. In order to create new forms, you can either upgrade to a paid plan or disable one of the active forms.

    Related guides:

    how-to-enable-disable-a-form

    understanding-your-account-usage-and-limits

    Let us know if you have more questions.

    Best,