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jcoleshoesAsked on October 29, 2020 at 1:57 PM
Hello,
We have emptied our jot form, but it is still asking us to upgrade after we deleted the applications we had gotten. Do we have to create a new form to still be able to use the free platform?
Thanks,
Jennifer CombsPage URL: https://form.jotform.com/61886111133147 -
Jimmy_DReplied on October 29, 2020 at 4:44 PM
Hello there!
You currently have 5 active forms in your account and this is the limit of the Starter plan. In order to create new forms, you can either upgrade to a paid plan or disable one of the active forms.
Related guides:
understanding-your-account-usage-and-limits
Let us know if you have more questions.
Best,