Cannot complete form order.

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    Asked on December 09, 2020 at 01:16 AM

    We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

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    Answered on December 09, 2020 at 02:56 AM

    Thank you for reaching support,

    Can you please share with us the Direct Form Link of the form you are referring to?

    Here is how:

    Is this what occurs when you submit the form?

    Can you share with us a screenshot of what you are seeing so we can try to replicate it.

    Here is how:

    Awaiting your response.


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    Miss Ika 
    Answered on December 09, 2020 at 03:38 AM

    Hello Jotform Team,

    I have a problem regarding submission of my forms. There is a button where I will click "browse file" to upload attachment(s) from my mobile/pc but it seems it cannot proceed to do so. It is not because of my Internet connection.

    May I know if there is a solution to this problem? Thank you.



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    Answered on December 09, 2020 at 04:16 AM

    @Kat, I'll respond to your question on the following ticket link