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yardimcilazimAsked on December 9, 2020 at 1:16 AM
We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.
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Kenneth JotForm SupportReplied on December 9, 2020 at 2:56 AM
Thank you for reaching support,
Can you please share with us the Direct Form Link of the form you are referring to?
Here is how: https://www.jotform.com/help/401-where-to-find-my-form-url?
Is this what occurs when you submit the form?
Can you share with us a screenshot of what you are seeing so we can try to replicate it.
Here is how: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum
Awaiting your response.
Best.
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Miss IkaReplied on December 9, 2020 at 3:38 AM
Hello JotForm Team,
I have a problem regarding submission of my forms. There is a button where I will click "browse file" to upload attachment(s) from my mobile/pc but it seems it cannot proceed to do so. It is not because of my Internet connection.
May I know if there is a solution to this problem? Thank you.
Regards,
Kat
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Jed_CReplied on December 9, 2020 at 4:16 AM
@Kat, I'll respond to your question on the following ticket link https://www.jotform.com/answers/2755225.