John MitchellAnswered on December 17, 2020 08:13 PM
Hello, I’m already a bronze member. But I keep getting emails offering me a 50% discount if I upgrade and pay a yearly rate. Would it be possible to take advantage of the discount at my current bronze level, or do I have to upgrade to silver?
Lorenz JotForm SupportAnswered on December 17, 2020 10:54 PM
Thank you for contacting us.
You can actually cancel your current subscription and upgrade to BRONZE again in order to get the 50% discount.
Take note that the 50% discount is only available on annual plans.
Here's a guide on how to cancel your subscription: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free
Here's a guide on how to upgrade your account: https://www.jotform.com/help/331-how-to-upgrade-my-account
I hope this helps. Let us know if you need any further assistance.