Viewing of data on submission tables not working with iphone/ipads

  • cotatennis
    Asked on December 29, 2020 at 4:05 PM

    We (Clarke Oconee Tennis Association) have a form that a player can submit to be included in a database. This form can be 'viewed' by our captains so they can see who is available. However, when being viewed on an iphone or ipad one can not expanded or scroll through the data. I have it two ways on our site, below are the links.

    Embedded - https://cotatennis.net/need-a-player

    and by link to submissions table - https://www.jotform.com/tables/203254707305146

    Thank you for your assistance!

    Brenda Rodgers

    COTA webpage manager


  • Cecile JotForm Support
    Replied on December 29, 2020 at 6:21 PM

    Hello Brenda,

    Thank you for contacting support.

    If I understood your situation correctly, you have embedded your table in your Squarespace website for the captains to see. Please note that one cannot easily view submissions not unless an access is given to the viewer. See example below.

    1609282470 5febb3a616b24 17 Screenshot 10

    This restriction is what might be causing your website to not show the table when I accessed it using my phone (iPhone 8+).

    1609283756 5febb8acdb031 14 Screenshot 21

    May I suggest that you share your table by following the guide below?

    Guide: How-to-share-your-jotform-tables-and-collaborate 

    You may also try to create a report and embed it to your web page.

    Guide:https://www.jotform.com/help/326-how-to-create-form-reports-in-jotform

    Let us know if you need further assistance. Thank you.