JotForm Mobile App: unable to see submission data.

  • cfox0207
    Asked on January 26, 2021 at 9:54 AM

    I have JotForm on my phone (the app). A couple of weeks ago, I completed a form form and hit "submit" but it disappeared from my app. How can I re-install that, or even find it? I have looked on the app and on the online website but cannot locate it. Thank you.

  • Gustavo_H
    Replied on January 26, 2021 at 12:17 PM

    Hi, cfox0207.

    It seems that you have been submitting your form several times on 01/08. Some of this data is not showing on your table anymore, maybe you have permanently deleted them from the trash folder. You can find your submissions data in your form submissions table. Please, follow the guide below to see this data on your JotForm Mobile App.

    Complete guide 👉 how-to-view-your-forms-and-submission-data-in-jotform-mobile-forms-app

    If you are still unable to see the data on mobile, please, send us a screenshot to investigate further.

    Complete guide 👉 how-to-post-screenshots-to-our-support-forum/

    We will wait for your reply.

    Best regards, 😀✨