OVER QUOTA

  • wml.applicationform2
    Asked on March 2, 2021 at 5:11 AM

    My form is over quota.

  • Rosa_C
    Replied on March 2, 2021 at 5:50 AM

    Hi there,
    I have checked your account wml.applicationform2 and it seems fine.1614681982 603e177e95301 Screenshot 10

    For the Free accounts, the Form Limit is 5. 

    Submissions and Form View limits are monthly limits and they were reset on March 1st. 

    Morea bout account usage and limits, you can find here:

    Understanding Your Account Usage and Limits

    Let us know if you have any additional questions. 

  • wml.applicationform1
    Replied on March 2, 2021 at 10:05 PM

    Hi


    As per checking the issue still persist. PLease see attached picture for your reference.


    1614740712 603efce85c771 Screenshot 2021 Screenshot 10

  • Tommy JotForm Support
    Replied on March 3, 2021 at 3:01 AM

    Hello wml.applicationform1,

    We are sorry for the inconvenience. I re-calculate your account limits, your issue should resolve right now. I was able to reach your form with no issue.

    Here you can check the related screenshot below;

    1614758407 603f42078c9ac Screenshot 10

    Please check it and if you still having this issue please let us know.

  • wml.applicationform1
    Replied on March 3, 2021 at 3:08 AM

    HI,


    The issue still persist kindly check the attached picture


    1614758922 603f440a9d56d Screenshot 10

  • Rosa_C
    Replied on March 3, 2021 at 4:23 AM

    Hi there,
    I was able to open the form ID 202694346898472:

    1614763295 603f551f77f6f Screenshot 10

    I have cleared your form cache. Please try again and let us know if the issue persists.
    Thank you.

  • wml.applicationform2
    Replied on March 5, 2021 at 12:58 AM

    HI Ma'am,


    The issue still persist please check the screenshot below for your reference. https://form.jotform.com/210311809293450


    1614923879 6041c86732dcb Screenshot 10

  • Rehan Support Team Lead
    Replied on March 5, 2021 at 5:06 AM

    Greetings,

    I was able to see the "Over Quota" message. I've cleared your form cache and the form is visible now. Please check it in a different browser.

    You can clear your form cache using the guide below.

    https://www.jotform.com/help/229-how-to-clear-your-form-cache

    Should you need further assistance then please let us know.

    Thanks