password change and username change

i would like to change my username and password. the password given i did not create and it won't let me change

Hello Shena,

Thank you for contacting JotForm Support! You can update both your username and password by following the steps in these two User Guides:

Update User Name- https://www.jotform.com/help/526-how-to-change-the-username

Update Password- https://www.jotform.com/help/489-how-to-reset-jotform-account-password

Please let me know if you run into any issues making these updates.

Thank you!